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Travel Center Product Mixes are Changing

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Shifts in drivers’ needs along with changes in consumer behavior are reshaping the product mix at truck stops, with some products sets expanding while others are on the decline.

“It is an exciting time in our space in retail. There are going to be large swatches of our stores that will open up for different types of products offerings,†said Darren Schulte, vice president of membership for Â鶹ɫ²¥ and interim CEO. “Those working through what is selling and what isn’t will find great opportunities to grow inside sales.â€

Spotting Top Sellers
Hot products and categories can vary based on geographic location, customer mix and more, but there are some categories that seem to do well across the board.

“We know we are seeing more younger drivers, women and minorities, but it is important for operators to really get to know the specific demographics they are serving, including if they are long-haul, short-haul or day drivers,†Schulte said. “It is also important to understand if they are company drivers or owner operators because that will influence their purchases and top priorities.â€

Dale Elks, a regional manager at , said toys continue to sell tremendously well. “Most of the sales are an impulse buy from the four-wheel traffic side buying toys for their kids,†he added.

While standard professional driver categories, such as lights and tools, remain essential, Elks said comfort is king. “There is a big push for seat cushions and blankets and neck pillows,†he said.

, said small chrome items, such as lug nuts, hub caps and watermelon lights, are really selling well. “They are small pleasures that are not expensive for owner operators and fleet drivers for their tractors,†she said, adding that she is seeing a decrease in sales on expensive chrome items for the interior of the owner operator trucks. “If there are trucks that want to buy items for their interiors I only special order them. I only keep the basics in stock now.â€

Cell phone accessories and charging cords are popular among professional drivers and four-wheel traffic alike. “Things break or you forget something, so people are stopping looking for that patch to either get them home or to become a permanent piece,†Elks said.

The trucking industry has seen an uptick in the number of drivers traveling with pets and truck stops have responded by increasing their inventory of pet-related products. Items such as dog food, collapsible water bowls and other pet accessories are in demand.

Seasonal items can also be attractive and present opportunities to offer something new. “Those are always changing, so we’re constantly monitoring those,†Elks said, adding that it is important to plan ahead since locations order weeks, if not months, in advance.

Promoting Health and Wellness
Consumers overall are seeking out protein-packed snacks and meals, and the quest for protein has even extended into beverage categories, including coffee, teas, waters and energy drinks. The majority of consumers—71% of consumers are focused on protein consumption in their diet, according to the 2024 Food and Health Survey from the International Food Information Council. Protein is the No. 1 nutritional element consumers are looking to increase.

Mintel’s 2025 Global Food and Drink Trends report said the emergence of GLP-1 weight-loss medications, such as Ozempic, are inspiring consumers to reevaluate the relationship between food and medicine. The report said “the focus will be on food and drinks that help consumers, especially weight-loss drug users who have reduced appetites, get the best nutrition from what they eat…â€

The average age of a professional truck driver is hovering around 50, and older drivers may be more likely to seek out health-conscious food options, such as fresh fruits and vegetables, yogurt parfaits and protein-rich grab-and-go options. Several Â鶹ɫ²¥ members have also had success with adding on-site pharmacies and medical facilities as well as health-related merchandise, such as blood pressure cuffs.

Determining the Ideal Mix
Elks recommends operators look at sales data quarterly while also keeping a close eye on their customers’ needs. “You got to look at what your market share is. You have to look at your customer count and flow,†he explained. “Are you closer to a neighborhood? Or are you on the interstate closer to other truck stops? It makes a big difference.â€

Sales teams can be a valuable resource to help operators determine which categories are hot and where opportunities exist. With DAS, for example, sales reps are in locations every two weeks to meet with the owner or manager.

“We’re showing them the new programs that we’ve got coming out and figuring out where they’re going to put in a set is a huge piece of our business,†Elks said. “We always try to make sure we have a really great rapport with our sales reps, with that management team and with those owners, to make sure there’s that good, open line of communication. We’re not doing the customer any good if we’re not helping them increase their sales.â€

 

Top Microtrends Shaping the Truck Stop and Travel Center Industry in 2025 Report

Staying ahead of industry trends—especially microtrends—enables travel centers to seize new opportunities, adapt to market dynamics and meet customer needs proactively. The Â鶹ɫ²¥ Foundation created the Top Microtrends Shaping the Truck Stop and Travel Center Industry in 2025 Report to provide actionable insights to help operators maintain a competitive edge.

The Top Microtrends Shaping the Truck Stop and Travel Center Industry in 2025 Report was created with generous support from .

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Â鶹ɫ²¥ Foundation
The Â鶹ɫ²¥ Foundation is the research, education, and public outreach subsidiary of Â鶹ɫ²¥, Inc. The foundation is completely autonomous and relies solely on donations. The foundation’s work includes tools for truck stops and travel centers to future-proof their business, educational programs, safety initiatives, and scholarships through the Bill and Carolyn Moon Scholarship. The Â鶹ɫ²¥ Foundation is the research, education, and public outreach subsidiary of Â鶹ɫ²¥, Inc. Visit www.natsofoundation.org for more information.

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